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Our Newsletter


Shipping & Returns

How long will it take to receive my order?

We strive to ship your order within 5 business days via UPS Ground or USPS Priority Mail.   Each Body Stone Candle and Diffuser is made to order.  If you need your order sooner than this for a special occasion, please contact us & we will do what we can to accommodate you.

We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Overseas orders are subject to customs fees.

* Please note that the shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

* Due to the unique ingredients of Body Stone Candles and their low melting point, during hot weather orders may be held for a couple days to avoid extended exposure to extreme temperatures in non-climate controlled environments when held in transit over weekends

What is your return policy?

If your you are unhappy with your product for any reason please let us know.

Simply contact us at Contact@DiffuserArt.com or call 951-639-5844. We want you to be 100% satisfied!

If for some reason we can't help you work out your issue, the product must be returned to us in good condition for a refund. Returned pots or diffusers broken due to improper packaging by the customer will not be refunded. They need more packaging around them than you think to make it across states, especially by US Mail.  

Returns are subject to a 20% restocking fee.  

Shipping fees will not be refunded. 

The nebulizers and fountain pumps are the one part of our product that we do not make ourselves. The manufacturer does not offer us any warranty on them due to the many factors affecting their performance. We offer a 30 day warranty and then offer replacements at wholesale cost. If you are having issues with your nebulizer, please contact us so that we can help you trouble shoot. 

 

 

  Body Stone Candles cares about the environment! 

We proudly use recycled packaging materials whenever possible.